"Mitzi" was also the name of Cheryl's pet hamster.
Hey, hey, hey!

—Mitzi's recurring phrase

Mitzi is a very nasty New York lady who appears in the episode The One With The East German Laundry Detergent, portrayed by Camille Saviola. She is a bully to Rachel and the second female antagonist to appear in the series. The first one is Nurse Sizemore.

She first meets Rachel in a laundromat when she deliberately steals the latter's machine and loads her own clothing into it, using the excuse that there weren't any clothes in it in order to win the argument with her. Rachel is unable to stand up to her at first, but Ross Geller, who is with her, does. He wins the argument and Mitzi withdraws her clothes from the machine.


Ross confronting Mitzi

Later, all of Rachel's white clothes have turned pink because of a red sock. Mitzi walks past, peeking into the washing machine. She smirks wickedly at her. Sniggering with vain happiness, Mitzi walks on.

Mitzi is finally seen when Rachel leaves her cart nearby and the big bully attempts to steal it from her, using the excuse that there wasn't any clothes in it, again. Rachel's wacky, quirky personality enables her to win the argument this time by, instead of starting a fight, leaving Mitzi bewildered and stunned by jumping into the cart and angrily saying that if Mitzi takes the cart, she will have to take Rachel with it. Outsmarted, Mitzi slinks away.

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